Designing these components in-house means having complete control over the characteristics of the products made, monitoring the entire production process.
For our customers, this means a guarantee of constant and high quality commercial proposal offered.
Another advantage is the acquisition of more experience in our target market. Thanks to the high skills and technological know-how acquired by our technicians, we have extensive knowledge of the sector and can develop an increasingly innovative product in line with customer needs.
At PTC we focus on product excellence, but also on the direct relationship with the customer, ensuring a constant presence both nationally and internationally, customized solutions and excellent after-sales service.
The added value of the internal production of these two components is precisely the assistance and direct guarantee on the high pressure pumps and boilers installed in our machines.
With the use of the new PLC, we have the ability to carry out remote assistance on our machines with this arrangement, thanks to AUGMENTED REALITY.
This new service at the head of our SERVICE manages to facilitate, economize and speed up assistance. SERVICE is a fundamental activity in our sector and PTC constantly invests to find easier and faster solutions for its customers.
The professionalism, timeliness and technical training of our customer care are a differentiating element from the international scene.